Going Digital or Going Bust

The COVID-19 pandemic has fundamentally changed the landscape that services operate within. Traditionally face-to-face delivery organisations have been forced to move online, many for the first time, as lockdowns and continued social distancing has meant it impossible or impractical to deliver their work in person.

To support organisations as they continue to navigate this process, we partnered with Your Own Place to produce Our Digital Lockdown Journey, a blog and vlog series during 2020, exploring how organisations have managed to continue providing vital services by shifting to online. Going Digital or Going Bust is a short summary paper which brings together the key insights, learnings and questions raised through this series.